Frequently Asked Questions
Everything you need to know about your open-source electronics journey.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and the selected shipping method at checkout.
Are your boards genuine Arduino products?
Absolutely. All products sold through our official store are 100% authentic Arduino boards, manufactured to the highest quality standards to ensure reliability for your projects.
What is your return policy for defective items?
We offer a 30-day return policy for any manufacturing defects. If your board is not functioning as expected, please contact our technical support team for troubleshooting and replacement options.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Do you offer technical support for coding?
While we provide extensive documentation and tutorials on our website, for specific coding help, we recommend visiting the Arduino Forum where our global community can offer peer-to-peer assistance.